bdi88 Privacy Policy

1. Information We Collect

bdi88 collects personal information from players through several channels: directly during account registration and KYC verification, automatically through your use of the platform, and occasionally from trusted third-party partners involved in payment processing or fraud prevention. The categories of personal data we collect are described below.

1.1 Information You Provide Directly

When you register a bdi88 account or update your profile, we collect the following information that you provide to us:

• Identity data: Full legal name, date of birth, and gender.
• Contact data: Mobile phone number and email address.
• Address data: Residential address, city, and district (for example, Dhaka, Chittagong, Rajshahi, Khulna, Sylhet, Barisal, Rangpur, or Mymensingh).
• Verification documents: Copies of government-issued identification such as your National Identity Card (NID) or passport, submitted during KYC verification.
• Financial data: Payment method details, such as your bKash or Nagad registered mobile number, bank account information, or Visa/Mastercard details used for deposits or withdrawals. bdi88 does not store full card numbers; payment credentials are tokenised by our payment processing partners.
• Communications: Records of your interactions with the bdi88 customer support team, including live chat transcripts and any written correspondence sent to [email protected].

1.2 Information Collected Automatically

When you access or use the bdi88 platform, certain technical data is collected automatically through our servers and analytics tools:

• Device and technical data: IP address, browser type and version, operating system, device type, screen resolution, and language settings.
• Usage data: Pages visited, games played, session duration, bet history, deposit and withdrawal history, and navigation patterns within the platform.
• Location data: Approximate geographic location inferred from your IP address, used solely for fraud prevention and regulatory compliance. We do not collect GPS or precise location data without explicit consent.
• Cookie and tracking data: Information collected through cookies, pixel tags, and similar technologies as described in Section 4 of this policy.

1.3 Information from Third Parties

bdi88 may receive information about you from trusted third-party service providers in the following contexts: identity verification agencies (for KYC purposes), payment processors (for transaction confirmation), and fraud prevention services. All third-party data processors used by bdi88 are contractually required to handle your data in accordance with this Privacy Policy and applicable data protection principles.

2. How We Use Your Data

bdi88 uses the personal data we collect for specific, legitimate purposes. We do not use your data for purposes incompatible with those listed below. The primary purposes for which bdi88 processes your personal data are as follows:

Where bdi88 relies on your consent as the legal basis for processing (for example, for sending you promotional communications about new games, seasonal offers, or BPL cricket betting promotions), you may withdraw that consent at any time by updating your communication preferences in your account settings or by contacting our support team. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

3. Data Sharing & Third Parties

3.1 Who We Share Data With

bdi88 does not sell your personal data to any third party. We share your data only in the limited circumstances described below, and only to the extent necessary for the relevant purpose:

• Payment processors: We share transaction data with payment service providers — including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and international card networks such as Visa and Mastercard — solely to facilitate deposits, withdrawals, and refunds on your behalf.
• Identity verification services: We may share identity and document data with KYC verification providers to confirm the authenticity of player identities and comply with our anti-money laundering obligations.
• Fraud prevention and security services: Device and usage data may be shared with specialist fraud prevention firms to protect the integrity of the bdi88 platform and safeguard all players.
• Game content providers: Game studios and technology providers (such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming) may receive session-level technical data necessary to operate their games on the bdi88 platform. These providers do not receive your full identity or financial data.
• Legal and regulatory authorities: bdi88 will disclose personal data to law enforcement, regulatory bodies, or other authorities where required to do so by applicable law, court order, or where we have a good-faith belief that disclosure is necessary to prevent fraud or other illegal activity.

3.2 International Data Transfers

Some of bdi88's third-party service providers operate outside Bangladesh. Where your personal data is transferred to a country that may not provide the same level of data protection as Bangladesh, bdi88 puts in place appropriate contractual safeguards — such as data processing agreements — to ensure your data remains protected to an equivalent standard.

4. Cookies & Tracking Technologies

bdi88 uses cookies and similar tracking technologies (including pixel tags and local storage) to operate the platform effectively, remember your preferences, analyse usage patterns, and in some cases deliver relevant promotional content. The categories of cookies used on bdi88 are as follows:

• Strictly necessary cookies: These are essential for the platform to function. They enable core features such as account login sessions, security, and navigation. These cookies cannot be disabled without breaking core platform functionality.
• Analytics cookies: These collect aggregated, anonymised data about how players navigate the bdi88 platform — such as which game categories are most visited and which pages generate the most engagement. This data helps us improve the platform over time.
• Functional cookies: These remember your preferences — such as your preferred language setting, display configuration, or recently played games — to personalise your experience on return visits.
• Marketing cookies: With your consent, these cookies help us deliver promotional content that is relevant to your interests and track the effectiveness of our promotional campaigns.

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, or be notified when a new cookie is set. Please note that disabling certain categories of cookies may affect the functionality of the bdi88 platform.

5. Data Retention & Storage

bdi88 retains your personal data for as long as your account is active and for a period thereafter as required by our legal, regulatory, and operational obligations. The general retention periods applied by bdi88 are summarised below:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in line with anti-money laundering record-keeping requirements.
• Transaction and financial records: Retained for a minimum of five (5) years from the date of the transaction.
• Customer support communications: Retained for up to three (3) years from the date of the last interaction, unless a longer period is required for an unresolved dispute.
• Usage and analytics data: Anonymised aggregated data may be retained indefinitely for platform improvement purposes. Non-anonymised usage data is retained for up to two (2) years.
• Marketing consent records: Retained for as long as your account is active and for one (1) year following account closure or withdrawal of consent.

At the end of the applicable retention period, your personal data will be securely deleted or anonymised. Where data must be retained to comply with a legal obligation or defend a legal claim, it will be retained only for that specific purpose and will not be used for any other processing.

6. Your Privacy Rights

As a bdi88 player, you have meaningful rights over your personal data. bdi88 is committed to upholding these rights and will respond to all valid requests within a reasonable timeframe. Your rights include:

To exercise any of the rights listed above, please contact the bdi88 support team via live chat inside your account or send a written request to [email protected]. We may need to verify your identity before processing your request. We will respond to all valid requests within 30 days. In cases of complexity, we may extend this period by a further 30 days and will notify you accordingly.

7. Data Security Measures

bdi88 implements a comprehensive set of technical and organisational security measures to protect your personal data from unauthorised access, accidental loss, destruction, or disclosure. Key security measures in place include:

• SSL/TLS encryption: All data transmitted between your device and the bdi88 platform is encrypted using industry-standard SSL/TLS protocols. Look for the padlock icon in your browser's address bar when using bdi88.
• Encryption at rest: Sensitive data stored on bdi88's servers — including identity documents and financial records — is encrypted at rest using AES-256 or equivalent encryption standards.
• Access controls: Access to player data within bdi88's internal systems is strictly role-based. Only personnel with a documented operational need may access specific categories of personal data, and all access is logged and audited.
• Two-factor authentication: bdi88 offers two-factor authentication (2FA) as an optional additional security layer for player accounts. We strongly encourage all registered players to enable 2FA to protect their accounts from unauthorised access.
• Regular security assessments: bdi88's platform and data infrastructure undergo regular vulnerability assessments and penetration testing to identify and remediate potential security weaknesses before they can be exploited.
• Incident response: In the event of a confirmed data breach that poses a risk to player rights, bdi88 will notify affected players and take immediate remedial steps in accordance with our security incident response procedures.

While bdi88 takes all reasonable precautions to secure your data, no online platform can guarantee absolute security. You play an important role in protecting your account by using a strong, unique password, keeping your login credentials confidential, and logging out of shared devices. If you suspect your account has been compromised, contact bdi88 support immediately.

8. Policy Updates & Contact

8.1 Changes to This Privacy Policy

bdi88 reviews this Privacy Policy periodically and may update it to reflect changes in our data practices, the introduction of new platform features, or changes in applicable law. When material updates are made to this policy, we will notify registered players via their registered mobile number or email address and will update the "Last Updated" date at the top of this document. Your continued use of the bdi88 platform following notification of a material update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page regularly.

8.2 Contacting bdi88 About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way bdi88 handles your personal data, please contact our support team through one of the following channels:

• Live Chat: Available 24/7 inside your bdi88 account dashboard.
• Email (plain text — not a link): [email protected]

bdi88 is committed to resolving all privacy-related enquiries promptly and transparently. If you are not satisfied with our response to your enquiry, you have the right to escalate your complaint through appropriate legal channels available in Bangladesh.

This Privacy Policy was last reviewed and updated on 1 January 2026. It supersedes all previous versions of the bdi88 Privacy Policy.